Same user, same moment. Old format (day + shift + 3 codebook tokens) vs new format — richer context drives personalized predictions.
Sequence
iFood Club since 2023-08, lives in Leblon
work address in Botafogo. Nubank credit card.
Lactose-intolerant, gluten-free weekdays.
Lives with one other adult. Has a cat.
────────────────────────────────────────
Mar 25 · Mon · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 35min · 2.1km · R$0 off
Mar 25 · Mon · Dinner <not-bought> food
search: "pizza near me"110·045·023 Pizza Hut
234·089·012 Pepperoni Large
R$45.90 25min · 1.8km · R$10 off
Mar 26 · Tue · Dinner <bought> food <novel>
search: "burger"120·003·189 Madero
045·178·023 Classic Burger
R$42.50 40min · 3.5km · R$7.50 off
Mar 27 · Wed <bought> grocery food
203·087·145 Pão de Açúcar
312·056·201 Weekly Basket + Lunch Box
R$115.00 55min · 4.2km · R$0 off
Mar 28 · Thu · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 32min · 2.1km · R$0 off
Mar 29 · Fri · Dinner <bought> food
search: "sushi friday"042·156·098 Sushi Leblon
089·234·012 Combo Especial
R$78.00 45min · 5.0km · R$0 off
Mar 30 · Sat <bought> pharmacy
178·045·223 Drogasil
267·012·156 Vitamin D 2000ui
R$35.50 25min · 1.3km · R$6 off
Mar 31 · Sun · Dinner <bought> food
predict → merchant tokens
Inference
Old format
1
McDonald's
.15
2
Burger King
.12
3
Pizza Hut
.10
4
Subway
.09
New format
1
Bullguer
weekend burger pattern
.22
2
Madero
Sunday dinner, premium
.18
3
Sushi Leblon
sushi habit, but Sunday
.12
4
Green Kitchen
weekday staple, lower wknd
.10
Old format has day + shift but collapses to popularity. New format uses profile, dietary, price, vertical, and temporal signals — personalized, not popular.
Cold Start
Beam Search
Brand-new user with zero purchases — only browsing/impression data. Predict first order + minimum coupon to convert.
Sequence
iFood Club member since 2025-03, lives in
Copacabana. Pays with Visa debit card.
No dietary restrictions listed. Lives alone.
────────────────────────────────────────
Mar 28 · Fri · Dinner <not-bought> food
search: "japanese food"042·156·098 Sushi Leblon
089·234·012 Combo Especial
R$78.00 45min · 5.0km · R$0 off
067·189·034 Temakeria
123·045·078 Temaki Salmão
R$42.00 30min · 2.1km · R$0 off
Mar 29 · Sat · Lunch <not-bought> food
search: "açaí"087·230·017 Açaí da Barra
089·123·045 Açaí Bowl Grande
R$32.00 25min · 1.8km · R$0 off
Mar 29 · Sat · Dinner <not-bought> food
search: "pizza copacabana"110·045·023 Pizza Hut
234·089·012 Pepperoni Large
R$45.90 25min · 1.8km · R$0 off
087·230·017 Pizzaria Guanabara
089·123·045 Pizza Portuguesa
R$35.00 20min · 0.9km · R$0 off
Mar 30 · Sun · Lunch <not-bought> food
search: "healthy brunch"087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 35min · 2.1km · R$0 off
Mar 30 · Sun · Dinner <bought> food
predict → merchant + item
Inference
1
Temakeria — Temaki Salmão
.18
R$5 off to convert
2
Açaí da Barra — Açaí Bowl
.15
R$0 — organic conversion
3
Sushi Leblon — Combo
.12
R$15 off to convert
4
Pizzaria Guanabara — Portuguesa
.08
R$8 off to convert
Zero purchases, but profile + 4 browse sessions give enough signal. Açaí converts organically; Sushi needs R$15 — price barrier visible in browse data.
Conversion Prediction
P(token)
For a given day/shift, will this user order at all? Score P(<bought>) to target push notifications.
Sequence
iFood Club since 2023-08, lives in Leblon
work address in Botafogo. Nubank credit card.
Lactose-intolerant, gluten-free weekdays.
Lives with one other adult. Has a cat.
────────────────────────────────────────
Mar 25 · Mon · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 35min · 2.1km · R$0 off
Mar 25 · Mon · Dinner <not-bought> food
search: "pizza near me"110·045·023 Pizza Hut
234·089·012 Pepperoni Large
R$45.90 25min · 1.8km · R$10 off
Mar 26 · Tue · Dinner <bought> food <novel>
search: "burger"120·003·189 Madero
045·178·023 Classic Burger
R$42.50 40min · 3.5km · R$7.50 off
Mar 27 · Wed <bought> grocery food
203·087·145 Pão de Açúcar
312·056·201 Weekly Basket + Lunch Box
R$115.00 55min · 4.2km · R$0 off
Mar 28 · Thu · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 32min · 2.1km · R$0 off
Mar 29 · Fri · Dinner <bought> food
search: "sushi friday"042·156·098 Sushi Leblon
089·234·012 Combo Especial
R$78.00 45min · 5.0km · R$0 off
Mar 30 · Sat <bought> pharmacy
178·045·223 Drogasil
267·012·156 Vitamin D 2000ui
R$35.50 25min · 1.3km · R$6 off
Mar 31 · Sun · Dinner <bought> or <not-bought> ?
predict → will this user order on this shift?
Inference
EXAMPLE A — Sunday Dinner (user orders every weekend dinner)
<bought><not-bought>
74%
26%
High intent → send push notification at 5pm
EXAMPLE B — same user, Wednesday Breakfast
<bought><not-bought>
8%
92%
Low intent → don't waste the push
Score every user × day × shift. High P(bought) + user hasn't opened app yet? → Push notification. Low P(bought)? → Save the budget.
Vertical Propensity
Perplexity
Two users, zero grocery orders. Score perplexity of the "grocery" token — who is more likely to convert?
Sequence (User A — diverse orderer)
iFood Club since 2023-08, lives in Leblon
Nubank credit card. Lives with one other adult.
Lactose-intolerant, gluten-free weekdays.
────────────────────────────────────────
Mar 25 · Mon · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 35min · 2.1km · R$0 off
Mar 26 · Tue · Dinner <bought> food
120·003·189 Madero
045·178·023 Classic Burger
R$42.50 40min · 3.5km · R$7.50 off
Mar 28 · Thu · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 32min · 2.1km · R$0 off
Mar 29 · Fri · Dinner <bought> food
search: "sushi friday"042·156·098 Sushi Leblon
089·234·012 Combo Especial
R$78.00 45min · 5.0km · R$0 off
Mar 30 · Sat <bought> pharmacy
178·045·223 Drogasil
267·012·156 Vitamin D 2000ui
R$35.50 25min · 1.3km · R$6 off
Mar 31 · Sun · Dinner <bought> food
120·003·041 Bullguer
045·201·067 Smash Burger
R$52.00 30min · 2.8km · R$13 off
Apr 1 · Mon <bought> beverages
234·098·167 Zé Delivery
345·078·234 Heineken 12-Pack
R$62.00 20min · 0.8km · R$10 off
Apr 2 · Tue <bought>
score → perplexity ofgrocery
Inference
User A — perplexity
2.8
"not surprised" → HIGH propensity
User B — perplexity
47.3
"very surprised" → LOW propensity
User A is 17× more likely to convert to grocery
User B (not shown): student in Centro, lives alone, orders 2x/wk, all fast food (McDonald's, Burger King), R$15–25 range, food-only history. Same prompt — model is very surprised to see "grocery."
One token, one forward pass per user. Score 50M users overnight, sort by grocery perplexity. Top 100K = your target list. The timestamp also tells you WHEN to approach each user.
First Time Cart
Generation
User identified as grocery-propense. Generate their personalized first grocery cart from their food preferences.
Sequence
iFood Club since 2023-08, lives in Leblon
Nubank credit card. Lives with one other adult.
Lactose-intolerant, gluten-free weekdays.
────────────────────────────────────────
Mar 25 · Mon · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 35min · 2.1km · R$0 off
Mar 26 · Tue · Dinner <bought> food <novel>
search: "burger"120·003·189 Madero
045·178·023 Classic Burger
R$42.50 40min · 3.5km · R$7.50 off
Mar 29 · Fri · Dinner <bought> food
search: "sushi friday"042·156·098 Sushi Leblon
089·234·012 Combo Especial
R$78.00 45min · 5.0km · R$0 off
Mar 31 · Sun · Dinner <bought> food
120·003·041 Bullguer
045·201·067 Smash Burger
R$52.00 30min · 2.8km · R$13 off
Apr 1 · Mon <bought> beverages
234·098·167 Zé Delivery
345·078·234 Heineken 12-Pack
R$62.00 20min · 0.8km · R$10 off
Per-user, per-merchant price ceiling. This user pays R$25–35 for Green Kitchen lunch (80% CI). Use for dynamic pricing, surge thresholds, menu sorting.
Optimal Discount
Counterfactual
Take a real <not-bought> event, swap discount tokens, score P(<bought>). Find the minimum discount to flip conversion.
Sequence
iFood Club since 2023-08, lives in Leblon
Nubank credit card. Lives with one other adult.
Lactose-intolerant, gluten-free weekdays.
────────────────────────────────────────
Mar 25 · Mon · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 35min · 2.1km · R$0 off
Mar 26 · Tue · Dinner <bought> food <novel>
search: "burger"120·003·189 Madero
045·178·023 Classic Burger
R$42.50 40min · 3.5km · R$7.50 off
Mar 28 · Thu · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 32min · 2.1km · R$0 off
Mar 29 · Fri · Dinner <bought> food
search: "sushi friday"042·156·098 Sushi Leblon
089·234·012 Combo Especial
R$78.00 45min · 5.0km · R$0 off
Mar 25 · Mon · Dinner ??? food
search: "pizza near me"110·045·023 Pizza Hut
234·089·012 Pepperoni Large
R$45.90 25min · 1.8km · R$___ off
sweep discount R$0…R$25 → score P(<bought>) each time
Inference — P(bought) vs discount
Actual R$10 off didn't convert (41%). Model says R$13 would (51%). That's R$7 less than a blanket 20% coupon — saves millions at scale.
Exploratory Lists
Beam Search
The <novel> tag constrains generation to food categories the user has never ordered from.
Sequence
iFood Club since 2023-08, lives in Leblon
Nubank credit card. Lives with one other adult.
Lactose-intolerant, gluten-free weekdays.
────────────────────────────────────────
Mar 25 · Mon · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 35min · 2.1km · R$0 off
Mar 26 · Tue · Dinner <bought> food <novel>
search: "burger"120·003·189 Madero
045·178·023 Classic Burger
R$42.50 40min · 3.5km · R$7.50 off
Mar 28 · Thu · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 32min · 2.1km · R$0 off
Mar 29 · Fri · Dinner <bought> food
search: "sushi friday"042·156·098 Sushi Leblon
089·234·012 Combo Especial
R$78.00 45min · 5.0km · R$0 off
Mar 31 · Sun · Dinner <bought> food
120·003·041 Bullguer
045·201·067 Smash Burger
R$52.00 30min · 2.8km · R$13 off
Apr 1 · Mon <bought> beverages
234·098·167 Zé Delivery
345·078·234 Heineken 12-Pack
R$62.00 20min · 0.8km · R$10 off
Apr 3 · Wed · Dinner <bought> food <novel>
beam search → top prediction145·067·023089·201·034
Decoded beam search — constrained to untried categories
1
Tandoori House — Tikka Masala
spice-forward like burger choices, GF
.19
2
Guacamole — Burrito Bowl
bowl format like quinoa habit
.15
3
Thai Fusion — Pad Thai
rice noodles = GF, Leblon popular
.12
4
Arábia — Esfiha de Carne
savory, meat-forward profile
.10
<novel> = personalized exploration, not random. Burger lover gets Indian & Thai, not a juice bar. Powers "Try Something New" carousels that convert.
Churn Detection + Rescue
Generation
Predict next order date. If >60 days gap, flag as churn risk and generate a rescue sequence for CRM.
Sequence (different user — declining frequency)
iFood Club since 2022-06, lives in Ipanema
Mastercard credit. Lives with partner.
No dietary restrictions.
────────────────────────────────────────
Jan 6 · Mon · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 30min · 1.8km · R$0 off
Jan 7 · Tue · Dinner <bought> food
120·003·189 Madero
045·178·023 Classic Burger
R$42.50 35min · 2.5km · R$0 off
Jan 10 · Fri · Dinner <bought> food
042·156·098 Sushi Leblon
089·234·012 Combo Especial
R$78.00 40min · 4.0km · R$0 off
Jan 11 · Sat · Dinner <bought> food
120·003·041 Bullguer
045·201·067 Smash Burger
R$52.00 25min · 2.0km · R$0 off
[...Jan: 4x/week · Feb: 2x/week · Mar: slowing...]
Mar 8 · Fri · Dinner <bought> food
042·156·098 Sushi Leblon
089·234·012 Combo Especial
R$78.00 45min · 4.0km · R$0 off
Mar 15 · Sat · Dinner <bought> food
120·003·041 Bullguer
045·201·067 Smash Burger
R$52.00 30min · 2.0km · R$0 off
[no orders since Mar 15 — 17 days ago]
predict → next order dateMay 18 (64-day gap)
Inference
May 18
64-day predicted gap
⚠ CHURN RISK — gap > 60 days
Rescue Sequence (beam search)
Apr 5 · Fri · Dinner
Sushi Leblon — strongest habit re-entry
R$15
Apr 9 · Tue · Dinner
Madero — rebuild weekday habit
R$10
Apr 12 · Fri · Dinner
Sushi Leblon — reinforce Friday
R$8
Apr 16 · Tue
Green Kitchen — organic, no coupon
R$0
Apr 19 · Sat
Bullguer — weekend pattern restored
R$0
Model generates the user's most natural re-entry journey. R$33 total in coupons (decreasing) to save a customer worth R$200+/month. Not "we miss you" — a personalized drip.
Search Query Prediction
Generation
Predict the next search query before the user types. Pre-populate search suggestions in the app.
Sequence
iFood Club since 2023-08, lives in Leblon
Nubank credit card. Lives with one other adult.
Lactose-intolerant, gluten-free weekdays.
────────────────────────────────────────
Mar 25 · Mon · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 35min · 2.1km · R$0 off
Mar 26 · Tue · Dinner <bought> food <novel>
search: "burger"120·003·189 Madero
045·178·023 Classic Burger
R$42.50 40min · 3.5km · R$7.50 off
Mar 28 · Thu · Lunch <bought> food
087·214·041 Green Kitchen
156·032·089 Quinoa Bowl
R$28.90 32min · 2.1km · R$0 off
Mar 29 · Fri · Dinner <bought> food
search: "sushi friday"042·156·098 Sushi Leblon
089·234·012 Combo Especial
R$78.00 45min · 5.0km · R$0 off
Mar 31 · Sun · Dinner <bought> food
120·003·041 Bullguer
045·201·067 Smash Burger
R$52.00 30min · 2.8km · R$13 off
Apr 1 · Mon <bought> beverages
234·098·167 Zé Delivery
345·078·234 Heineken 12-Pack
R$62.00 20min · 0.8km · R$10 off
Apr 7 · Tue · Lunch
search:
generate → search query tokens"salad delivery"
Decoded — suggested searches
Tuesday + lunch + gluten-free weekday →
🔍 salad delivery32%
🔍 quinoa bowl24%
🔍 healthy lunch leblon18%
🔍 poke bowl12%
🔍 açaí8%
Same user, different times:
Fri dinner → "sushi", "japanese", "seafood"
Sat evening → "burger", "churrasco", "cerveja"